Want to Really Listen? Unlearn the Scientific Method

John Carter , Founder, TCGen Inc. For technology companies, the growth and success of individuals (and the company) can be inhibited by poor...
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Intranet Best Practices

An Intranet, or 'portal', is similar to an Internet website except that it is restricted to users within an organization. (Intranets that extend...
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Net Promoter Score and the Ultimate Question

If you are wondering about the fate of your customers and the long term growth potential of your business, look no further…all you have to do is ask...
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