CRM

Evaluating customer relationship management solutions is an important part of business. At all times, you want to make sure that services are working...
Although the term CRM is widely used in some circles, the definition is still unknown to many. CRM stands for Customer Relationship Management, and...
Having a data steward, report builder, user-training expert, and system administrator is essential for CRM success. Use Demand Metric's downloadable...
Until recently, Customer Relationship Management (CRM) software had the unenviable reputation for being difficult to implement in many mid-sized...
Many mid-sized organizations are in the process of implementing a CRM system, but few have a really solid understanding of how to best approach the...
Maintaining prices and retaining customers in competitive markets depends heavily on your ability to effectively service your accounts. Proactive...
CRM projects are notorious for failing for a variety of reasons in mid-sized enterprises. Although there have been considerable CRM product...
Customer Profiles can be used in conjunction with Key Account Plans to strategize and report on revenue opportunities with senior management...
Your Outside Sales Representative comes into the office complaining that their prospect wasn't in a position to buy your product. They have every...
Research indicates that when polled, 80% of your customers will respond that they are very satisfied with your products/company. Makes you feel great...

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