Workforce Scheduling & Management
Automation Drives Accuracy, Efficiency and Business Outcomes
This report, based on data from more than 200 organizations, builds on Aberdeen’s previous research by examining how Best-in-Class organizations leverage workforce scheduling capabilities and technologies to impact organizational goals. Analysis of survey data, collected in February and March of 2011, builds the business case for automation, empowering employees through shift bidding/swapping, and taking advantage of scheduling optimization tools. Best-in-Class organizations are able to balance the need to manage compliance and headcount costs against employee engagement and manager productivity. The study also shows that scheduling accuracy is critical for organizational success.
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As seen in Figure 3 (below), Best-in-Class companies are aligning their business needs with workforce schedules. In order to do this, these companies require reports to generate information on upcoming projects and employee availability. With quality reports and analytical tools, Best-in-Class companies are becoming more mature in their business decisions. That being said, Best-in-Class are more likely to have automated scheduling and technology for scheduling than other companies. The benefits of a highly organized and efficient scheduling process not only saves the company money in the long run, but will also allow the company to see substantial gains across the entire business.
How Demand Metric Can Help
If you are in the process of researching the trends in social media or developing a social media marketing strategy, check out the following templates:
Project Schedule Gantt Chart Template
Employee Holiday Calendar 2011
Management and Leadership Maturity Assessment
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